Samantha and Calum are very strange when it comes to buying pokemon cards from Smyths Toys Sligo, it's not the first time they are withholding stock. Today, Calum, the cashier who served me, said they don't have the Pikachu At The Museum Oversized card and then his manager, Samantha, told him that he is supposed to give one with purchases over €25, he did not give me the card and said he "No", nothing else, weird.Another occurence, a few months back I went it to buy the Pokémon TCG: Mega Venusaur ex Premium Collection, first Samantha said they don't have it in stock, I checked the website and it was in stock alright, then she said it's on the shelves, which was untrue, because they ALWAYS keep the Pokemon cards behind the till, after looking for the box, I went back and someone else served me, I showed him that the box is in stock, he went at the back and got me the box, hallelujah, after half an hour, not to mention that Samantha was rolling her eyes the whole time.Not sure if the staff is just rude, wants to keep the Pokemon cards for themselves or someone else, if they're scalpers or simply just can't be bothered to do their job, but every time I go in to buy Pokemon cards, there is an issue, and weird enough, when Samantha the manager is not there and is on her smoke break, everything goes well.Every time I go inside I receive attitude from Samantha, she seems visibly bothered that I am buying Pokemon cards and always has a very negative attitude, worst customer service I have ever received.I spend hundrends on pokemon cards as it is my hobby, but I will be taking my business elsewhere.
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