I contacted Smyths after my daughter passed away asking them to take back a gift that was causing me distress. There customer service was appalling I was passed from one person to another getting asked the same questions over and over even after I had answered them. Weeks down the line I’m still getting asked the same questions and being told if I don’t answer they won’t help me. I’ve explained over and over that I’ve answered the questions and that I need this gone and to let me grief in peace but the lack of empathy goes on day after day. Please don’t give these horrible people your money.
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Get the best deals on kids toys in the United Kingdom by shopping online at Smyths Toys. We also have baby toys, nursery and more kids toys
