I ordered an item for my grandsons first Christmas it wax due to be delivered by 7th Dec and still had not arrived. I have contacted Smyths twice and received no response from them. Meanwhile I am forced to find another gift elsewhere. Very disappointed with this shabby treatment from a supposed reputable company. My advice if you can get it elsewhere do. Smyths will only disappoint you. Rang customer services got to position 3 in the queue and got cut off definitely feel like I’m being ignored and my issues don’t matter
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