I am disabled with bad spinal arthritis and can manage on crutches mainly as if I start using a wheelchair my condition will get worse faster.Tried to book a seat that I can store my crutches (eg a wheelchairchair useable seat) too as most seats are totally inadequate for a disabled person with crutches. I have been point blank refused this option as the need to keep seats spare to give all disabled people a choice thereby removing my choice of a seat suited to me so discriminating against a disabled person simple because my condition would be made far worse by using a wheelchair.Totally disgusted that transpenine are totally inflexible about this as other train companies have been flexible with me in past about this issue showing it can be done.Seems unless you totally disabled transpennine just done care less at all about you.Transpennine have proved the are a uncaring and unhelpful company to disabled users if they dont fit strict criteria for certain seats.I strubble in any other seats as not enough room for me and the crutches but hey what does the discrimination act mean to this dreadful company.
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