Welcome to the TransHorror Express. If you want your kids, to be terrorised while travelling on their own please choose this service, where NOBODY, has a name (to avoid responsability) and beware Mr Train Officer (unnamed of course) is on the lookout to shout, intimidate and persuade your kids NOT safely getting home, while you are not with them of course. They solve every issue on a threatening manner, all that they want is MONEY, to solve everything. In case you email them, NOBODY will release their names, they sign mails as Revenue Officer (the busiest individual in this company) or you might get and email from their also friendly (unknown or no named) Customer Service Operator, which wont be afraid to send you a written letter (as you release your name to protect your kids) guess for what reason??? Yes, to threat you with a hefty fine by the Unknonwn Revenue Officer. I DID NOT consent for this letter to be sent to me as I already email them. Safeguarding of kids is a total miss in this company. Unresolved matters its their Motto. Zero Customer Service.
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