Travelled from Manchester to Cleethorpes and received a packet of crisps, a piece of cake, a bottle of water and a cup of tea. At Sheffield, the first class attendant left the train and we didn’t see any other member of staff or any refreshments for the rest of the journey. The return trip was even worse, no staff, no refreshments and a crowded 3 car train. Nobody checked tickets, there were youths sat in first class, who quite obviously didn’t have first class tickets. Surprisingly, there were 2 members of staff sat in the rear cab, who only got out on to the platform whilst stopped. Not sure how much these people earn, but I would like a job like that. Little wonder that train tickets are so expensive when 2 members of staff can just sit in the rear cab for almost 4 hours. Avanti’s first class is far superior in every aspect.
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