Have used this company many times. I have advanced tickets that cost £56. Unfortunately due to illness I could not travel.Tried to get a refund but was REFUSED!!! I’m absolutely disgusted. They have a lot more money than me and it didn’t cost them anything when I couldn’t travel so that is just really BAD customer service!!! Will never travel with you again!! And out of common courtesy they could have offered to replace my tickets for another journey!!!
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