So I have very mixed feelings about this . We travelled first class down to the airport last Wednesday. Service was fabulous and I couldn’t fault it . Young girl was told to Meet and Greet first class customers and she was really good . However the way back was a different story . We seemed to be the only ones who actually had first class tickets ! The carriage was overwhelmed with people who either had big standard tickets or no ticket at all !! I had kids sitting at my feet for some part of the journey all on tablets all playing games and the noise was incredible . Nobody asked for tickets or to see them . Maybe next time I’ll just blag my way into first class for £10 .
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