Got the 13:33 from Manchester Victoria to York. Bought first class seats. Service very poor. No beer said they ran out and were “busy in the morning” asked if I could have a cold white wine. White wine was lukewarm they said they had no fridge. Asked if there was any food we were offered mini packets of crisps and a few biscuits. No lunch or food offeredSeat tatty and dirty. Floor of the carriage covered in litter and crumbs.
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