Due to signal failures at Leeds Station my train from Liverpool to York was abandoned at Leeds & I was forced to make my own way back to York. Despite reassurances when leaving Liverpool that the journey would be completed this was not the case. No communication from staff at Leeds & no replacement buses or taxis laid on. I was forced to take an Uber taxi home at a cost of £50. TPE are now trying to avoid reimbursing me through blatant lies & ignorance. I am a disabled person & the customer service I have received is abysmal. Be warned!!
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