Booked 2 tickets on TPE system, 1 with railcard. For the return the TPE computer system gave me 2 with a railcard, which I didn't ask for. But apparently as I didn't check they had made a mistake I then had to buy another ticket at full price to get home. So their system made a "bizarre error" according to TPE WhatsApp and yet their ironically named Customer Service Team tell me it's my fault! I am now in complaints system but not holding my breath. Dreadful company.
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