I travelled today from Lockerbie to Edinburgh and back with family. The trains were immaculate on both journeys and outward was only slightly delayed. Sadly though on the return journey, the staff member handling the snacks and drinks trolley ran over my foot (I didn't realise she was there and she didn't say excuse me). I winced snd dhe just said "watch yourself." Seriously! No apology, nothing, just "watch yourself." Oh dear!
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