tpexpress.co.uk

2.1
2.1 Based on 188 reviews

Buy train tickets in advance with TransPennine Express & save over 50% online today....

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Guards are Sociopaths

Travelling with tranPennine is basically self inflected torture, and paying an eye watering expense for it..Awful business, run my guards who are sociopaths lacking any sort of human compassion, very much would be part of ‘we were only following orders’ crowd. They are defacto government run (heavily subsidised) and hide behind the fact they are a ‘company’ to not meet or care about offering a service.A lot of their business model relies on being confusing, to trick passengers into their trains to double charge them.If you read through the other comments it pretty much show what an awful company this is.If you work there and are reading this I would be genuinely ashamed to work there.Not much we can for now but hopefully a gov will get it at some point to dismantle this company. Until then travelling on with this company is self inflicted torture, that costs a fortune.

1
Date of experience: Oct 26, 2025

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