You can't even book seats on the TPE website, so I never use it now. I live in Filey, so have to use TPE frequently, but am forced to book through another train company, which is ridiculous. I just had a reply from TPE to say you can book seats ‘based on availability’. This is completely untrue. I wanted to book seats for a trip to York and it was not possible, but I had no problem booking seats on the TPE train through LNER.
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