Travel to Leeds on 30/11 but train stopped at York and after approx 35 mins told service cancelled all off train, make your own way to Leeds. Impossible to speak with customer service, claim for refund rejected as ticket used(partly) now told to put in delay repay and claim any additional costs separately. Why is system so complicated, no wonder people don’t claim. First time I’ve tried to claim even though had many delays in the past with Transpennine.
Claim your business profile now and gain access to all features and respond to customer reviews.
Buy train tickets in advance with TransPennine Express & save over 50% online today.
