I invested $35K with the service, and they failed to halt IRS levies! They allowed the IRS to drain our bank accounts! After a year and a half of endless communication without resolving our tax problems, the stress was overwhelming. We were repeatedly reassured with "don't worry!" only to see the IRS take our funds. Now, they refuse to provide a refund, claiming they saved us money by identifying a supposed error on our tax return, which actually isn't an error and doesn't benefit us at all. When the IRS seized our money, our representative stated there was nothing they could do. Fortunately, we reached out to a local tax attorney who managed to recover our funds and negotiate a reasonable payment plan with the IRS within 24 hours, costing only $4,000 instead of $35,000!
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