The company provides terrible, simply nightmarish service that is completely customer-unfriendly and takes no responsibility. When mistakes are pointed out, they respond by saying that there is nothing in their logs and that's it. There's no getting past that. In chat, they always respond with templates and often close the chat on their end. The worst technical support ever. Terrible delivery. The parcel has been sitting in the sorting centre for over a week. Today I was supposed to receive it, but it didn't even leave the sorting centre. It is impossible to return the parcel. You have to negotiate with the seller, but what does that have to do with them? The tradera will only accept and consider your return request after you have communicated with the seller. They will consider it within two weeks!!!!! In other words, everything is done to wear you down in case of any problems, so that you just leave them alone. In absolutely any other sales service, such as Vinted or Sellpy, these issues are resolved much faster. By the way, parcels from there arrived right on time. Don't waste your time, money, and nerves dealing with this company, which clearly doesn't care about you.
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Established in 1999, Tradera stands as the Nordic region's leading online marketplace, specializing in second-hand goods.
With our 3 million members, 6 million weekly visits and more than 4 million listings at any given point, we are the largest marketplace in the Nordics for sustainable shopping.
At Tradera, you can shop sustainably among millions of unique items and bargains. It's easy, fun, and smart – both for your wallet and the environment!See more
