As someone running a small business, I was excited to try Tradera as a platform to grow my customer base. I had high hopes, but it quickly turned into a disaster.After selling a few items with no issues, I woke up one day to find my account suspended without any prior warning or explanation. I reached out to their support team immediately, hoping for clarity or at least a chance to fix whatever the issue was. Instead, I was met with silence.It took them over three days to respond to my email, and when they finally did, it was a generic, unhelpful reply. I asked for more details and guidance, but every response was the same vague, one-line message. It was clear they didn’t care about resolving the issue or even understanding my side of the story.What’s worse, they don’t seem to understand—or care—how damaging this is for small businesses. Losing access to a platform with no explanation or support can disrupt sales, hurt your reputation, and waste countless hours trying to get answers that never come.If you’re considering using Tradera as a channel to grow your business, I urge you to think twice. Their customer service is practically non-existent, and they show no regard for the sellers who rely on their platform.I’ve also noticed that their responses to negative reviews online are robotic and copy-pasted, which just adds to the frustration. They don’t engage with their users or take any feedback seriously.
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Established in 1999, Tradera stands as the Nordic region's leading online marketplace, specializing in second-hand goods.
With our 3 million members, 6 million weekly visits and more than 4 million listings at any given point, we are the largest marketplace in the Nordics for sustainable shopping.
At Tradera, you can shop sustainably among millions of unique items and bargains. It's easy, fun, and smart – both for your wallet and the environment!See more
