tradera.com

Tradera a 2 faced eBay clone

Tradera was charming with their small business sellers, made several purchases from Canada at first. It all went well. Had no clue about these reviews and the existing problems. A better choice instead of eBay, ha ha. Which have been using since 2000 as buyer and seller. Ends up with choose you sellers carefully because their ratings are misleading. The practice of accepting your payment based on their invoice amount, then failing to ship till you provide more money is something USA eBay won't allow. I tried multiple times now to advise that I was willing to pay more if they would cancel and relist with higher amount, but no. The purpose is to keep your money and the goods. The constant Tradera Swedish emails that need to be translated are very annoying, then some sellers ignore yours, even if you have the courtesy of translating your English messages in Swedish.It finally occurs you have stepped into a scam trap, familiar refusal to do anything, till I provide a negative review. Then by some miracle, the furious seller insists on my removing their poor ratings, and they will fix the problems. Refunds never to be seen till I do. If this company is an eBay business, why don't they have a half decent service rep service, proof of shipping, and put a limit to what sellers can do in Europe. Makes no sense.After the Tradera reply I need to ad that contact is very difficult, there are no specific procedures for the situation I am in, you can report a paid and non receipt transaction but it is to a dead end email address, the phone and hours their service dept operates are in a time zone about 8 hours away which means during our night and early morning.The actual help and contact effort is nil for us in North America. Too bad.

Date of experience: Oct 18, 2022