Unbelievable customer service! Sold an iPhone with a box that wasnt original and it never stated that it was on the post. Buyer asked for a 1000kr discount and I decided it was best they returned it. Tradera ordered a courier after a week and after 8 days of not hearing from them and buyer pestering me to give them a discount, I contacted customer service to remind them that the 7 day deadline the buyer had to return the product had passed. They told me it was their fault and they had somehow messed up the courier booking. So, I asked them for a deadline on when to expect the item to be sent and they have completely ignored me ever since. Technically the seller can use the phone for as long as they want and then still send it back? Unbelievable!
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Established in 1999, Tradera stands as the Nordic region's leading online marketplace, specializing in second-hand goods.
With our 3 million members, 6 million weekly visits and more than 4 million listings at any given point, we are the largest marketplace in the Nordics for sustainable shopping.
At Tradera, you can shop sustainably among millions of unique items and bargains. It's easy, fun, and smart – both for your wallet and the environment!See more
