Out of the blue I receive an email regarding the auctions of my brand new phones being canceled/pending review.Apparently someone reported the auction as counterfeit of something and Tradera needed me to prove that I have the product and I own it. I prove my identity, prove ownership, and everything they asked for. But now that they are proven mine and original Tradera managed to find another rule that they break, even though I can't seem to find anywhere on their ToS page.My auctioned item fails the 30-day money-back guarantee rule. Meanwhile the same new sealed in box kind of auctions are happily online and don't get removed or flagged by tradera. Even the exact same device, why does my item break the rules but not the others? It's incredible how you get treated by customer support, especially since you are the one paying them from the percentage they take from all auctions.Edit: In response to Tradera.You failed to notice I actually provided proof of ownership, IDs and of the products being original, bought on the original manufacturer website.But now that it's not counterfeit, and I had proof of ownership, Tradera looked for another rule a that was preventing the product from being sold there.Can you tell me how my product, new in box, is not allowed, after provide all relevant info but other exact same products in the same state are allowed.Don't tell me to do what I already did. Thanks for nothing. And I'll use ebay from now on, they are more serious.
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Established in 1999, Tradera stands as the Nordic region's leading online marketplace, specializing in second-hand goods.
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