I created a tradera account yesterday (via googlemail) to bid on an item i was interested. I tried to fill out every form to make sure my first purchase there will be successful. But i couldn't find any web form to add my bank accounts. A bit weird but i made a test bid to see if it works and it did. When the bidding was about to close i was ready to add my final highest bid and was suprised that an error appeared "add debit card". Needless to say but i didn't win the auction. The link to "adding a card" didn't work too. I searched for hours to find where to add my bank details and found a link "activate tradera pay" which lead to my settings. However again there was another error "something went wrong" so i still was not able to make my account working. It seems the only way to contact tradera is via chat (no contact mail whatsoever) what i did during work because they have similar opening hours to my work hours. Unfortunately there were so many people in the chat and i was waiting for forever until the chat closed. Not sure if i want to repeat this procedure tomorrow. FOR TRADERA: Your website seems great but it's a major flaw not asking for bank details upfront while registering and the fact that i still cannot add them seems you have a few errors (that are essential!) on your website. Of course you displeased a customer too because i couldn't win the auction (would have paid thrice the final bid) and the whole experience so far leaves a bad impression.
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Established in 1999, Tradera stands as the Nordic region's leading online marketplace, specializing in second-hand goods.
With our 3 million members, 6 million weekly visits and more than 4 million listings at any given point, we are the largest marketplace in the Nordics for sustainable shopping.
At Tradera, you can shop sustainably among millions of unique items and bargains. It's easy, fun, and smart – both for your wallet and the environment!See more
