I am bitterly disappointed with Tradera. I bought and paid for an expensive item. Half an hour later, I tried to contact the seller to find that their account was suspended. I rang Tradera directly who (after a number of phone calls) eventually reassured me that the sellers account was suspected fraud, that my payment was frozen and wouldn't be paid to the seller unless they provided information to unfreeze their account (which was very unlikely). The next day the money disappeared from being a reserved payment and became an official payment in bank account. I rang Tradera directly again, and to my horror they had allowed the payment despite the account being frozen. Tradera lied to my face! Tradera took no accountability at all for their actions. What's more, there is no way to speak to anyone other than the poor customer service rep who has to take the flack for there systems / colleagues negligence.They told me contact the police. Which I did. It was the only thing I could do because this appalling company let me down. Big time!!! And so did the police it turns out.The sellers account remains frozen and weeks later I have no item, and the fraudster has my money.TRADERA DOESNT CARE ABOUT ITS CUSTOMERS!TRADERA CARES ABOUT MAKING TRADERA MONEY!The world would be better place without such terrible companies who lack a moral compass.
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Established in 1999, Tradera stands as the Nordic region's leading online marketplace, specializing in second-hand goods.
With our 3 million members, 6 million weekly visits and more than 4 million listings at any given point, we are the largest marketplace in the Nordics for sustainable shopping.
At Tradera, you can shop sustainably among millions of unique items and bargains. It's easy, fun, and smart – both for your wallet and the environment!See more
