Received a camera lens that did not live up to sellers description. Described as perfect but was far from that.Buyers protection was purchased, so I started a dispute.Instruction to return the lens to tradera was followed and then.......Nothing happened.After some time i got a little impatient and contacted tradera. I was told to be patient.From tracking info I could see that the carrier tried to deliver the parcel without luck.More than one time.I called tradera.I was told to be patient...Now I don't even remember how many times messages was sent between me and tradera.A lot for sure.Then I was told that the parcel indeed had been received. So now I just had to be patient.Now it was up for scrutiny.More than 1,5 months from the beginning of my dispute nothing happened though.I wrote tradera.I just had to be patient..Today the box was returned at my address.Stickers said it had newer been delivered. And trust me - the address was correct.So this is a sad evidence of a company with no morale.Lies are ok.Customers are irrelevant when they don't just supply income.This makes me sick.*********UPDATE 10/5-24*****************Same lame standard reply given here.Do you think Tradera have taken the time to reply to any of the latest mails I've sent?Well... noCome on tradera!Handle the case with concrete action, and stop making these see through efforts.BTW - very convenient that the dispute dialog in my user platform has been removed. This naturally makes it difficult for me to pin point the history of your untrue replies.
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