tradera.com

1.8
1.8 Based on 360 reviews

Established in 1999, Tradera stands as the Nordic region's leading online marketplace, specializing in second-hand goods. With our 3 million members, 6 million weekly visits and more than 4 million listings at any given point, we are the largest marketpl...

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PANTOFLASHD
Greedy company, increasing fees, worse and worse service

I have been using Tradera for a while, both for buying and selling, but it is an increasingly frustrating experience.They enjoy having no real competition in Sweden too much, which makes the decision makers increasingly greedy and complacent. While their pockets burst with cash, the site is littered with issues and customers are made more and more disappointed by the changes. Both clients have annoying ads, even though Tradera is getting disgustingly rich by forcing both sellers and buyers to pay them a cut, unlike other sites...Tradera takes a 10% cut from all sales (in a 3-200kr limited range) and they charge that cut, which is already too high in my opinion, immediately after a listing is sold, before the customer has even paid, who knows, maybe they will not even pay in the end...Before buyers could choose to add buyer's protection at an added cost of 3kr+5% of the purchase price, but that protection is no real security either for the seller or the buyer, should a problem arise, you can still get screwed. Tradera has recently made the greedy decision to force the protection fee onto almost every purchase, even if it would make no sense whatsoever, like at personal pickup. They have put a LOT of extra cost onto hobbyists who frenquently buy many small items. Even if you purchase from a seller you definitely trust, you are still forced against your will to pay the Tradera mafia their extra protection fee.And that fee is not even refunded to you, if a seller or buyer screws with you and no exchange of goods ever happens. I bought an item and had to pay extra for protection. The seller never sent the item.I asked for a full refund of what I paid.The seller refunded the item's and shipping's price, but Tradera still pocketed the protection fee even though the item never even left the seller's home. So I paid the tradera mafia cut for absolutely NOTHING!And guess what? When I tried to start a dispute and clicked on the appropriate tab for info about what to do, it led me to a friggin Tradera advertisement for their paid subscription! Rub some more salt into the wound, wouldn't you, Tradera?Meanwhile on Vinted for example, sellers do not even have to pay any cut to Vinted. It is only the buyer's protection fee that does get charged from everyone, but the shipping discounts and no selling fee makes up for it easily and it is much easier to negotiate with sellers there and the site/app has less ads than Tradera, which extorsts both sides. Vinted has a lot of issues with thir site as well, but if they are profitable, how can Tradera justify their greed?Tradera has annoying bugs and features in their service that keep popping up.The worst being their damn login server/service that takes like 10 seconds to even start loading when I try to log in, both on PC and android.And the cursed thing logs me out like 20 times every day!!! Even though the option to "Keep me logged in" is checked when logging in, the damn page logs me out constantly! Both on PC and android in different Chromium browsers. I have lost bidding on auctions because the damn page showed me as logged in, but when I tried to put my bid to win, I was immediately logged out!!!! Infuriating and unacceptable!!!Makes me wonder if their service is intentionally made to harrass people unless if they download and use the Tradera app, which has annoying ads and a MUCH MUCH worse, less user friendly and less efficient layout and way of functioning while browsing listings. The browser and app clients' interfaces are not even synchronized properly in their UI and use and both have annoying badly made UI elements that make the use of the page worse. In the browser client you can filter the Status by: Active / Sold / Not Sold. Which is the logical and useful set of parameters. In the app it is Active / Ended / Unsold. Which is illogical junk compared to the browser version, as the Ended is a mix of unsold and sold items... When posting an auction and trying to set an end time, the date and hour both pop up the same date+hour double pick window and close it after a click, forcing annoying extra clicks... But no one thought to fix that... There are countless listings with fraudulently false information in the description about the item, listing them as more valuable brands when they are clearly something else, but if you report them, nothing happens. There are countless listings with horrible quality photos and descriptions, but there is no quality control, Tradera does not care.Tradera has introduced a new option to speed up listing items with AI and they try to push sellers to let their AI fill out the listings' title and description automatically. But very often the AI fills it with false information, which makes the listings fraudulent and can result in a lot of trouble both for the sellers and buyers as a consequence.

1
Date of experience: Mar 02, 2025

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Business Details

  • Established in 1999, Tradera stands as the Nordic region's leading online marketplace, specializing in second-hand goods.

    With our 3 million members, 6 million weekly visits and more than 4 million listings at any given point, we are the largest marketplace in the Nordics for sustainable shopping.

    At Tradera, you can shop sustainably among millions of unique items and bargains. It's easy, fun, and smart – both for your wallet and the environment!See more

  • language https://www.tradera.com

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