Overall, a poor experience with only a few minor positives.The platform feels extremely bare-bones and restrictive compared to other brokers. Functionality is limited, and you’re boxed into what they allow you to do.The biggest issue by far is customer service — either incompetence or complete lack of accountability. There have been multiple trading days where Tradier was simply down, leaving clients completely stuck with no recourse.The final straw was being locked out of my account. I reset my password repeatedly, confirmed the correct username directly with support, and still could not log in for days. Despite this, I was told it was somehow my fault. I understand how authentication systems work they fail more often than people think and that’s exactly what happened here. Instead of acknowledging the issue, they deflected responsibility and left me locked out of my own account.That’s unacceptable for a brokerage.I’m giving two stars only because there are a few small pros, like certain zero-fee offerings, but they are nowhere near worth the unreliability and frustration. I will never consider using this platform again.
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Tradier is a financial services cloud provider that offers a groundbreaking solution to serve platform providers, developers and investors. The Tradier solution features an innovative set of fully hosted APIs, modules and 'out of the box' tools that ar...