trailbuiltoffroad.com

4.4
4.4 Based on 52 reviews

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Gerard
After saving up for some time

After saving up for some time, I decided to treat myself and purchase new rims. This was a rare splurge, but I was drawn in by the company's promise of a "guarantee to fit."Once I put them on, I found that the front wheel did not fit correctly. I contacted the company immediately, only to be met with rudeness and no assistance. They claimed that their "guarantee to fit" referred only to the lug nuts. Despite my suggestion of store credit, as I still wanted rims for my vehicle, they refused to help and recommended I resell the rims locally.I am incredibly disappointed and do not recommend doing business with this company.This company is a joke. After they made a comment here asking for info to reach out to me. I have not heard 1 peep from them. They just responded to make it seem they care about what happens. All this company wants is your money. They don’t care if what they state on their site is correct or not. Once they have your money they move on.You will also notice multiple bad experiences with wheels not fitting on customer vehicles even though their site guarantees fit.Update 3-24-2025After writing reviews about my experience Fitment contacted me and we came to a resolution. If the customer service rep would have worked with me in the beginning would have been a better experience.

3
Date of experience: Mar 11, 2025

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