train.fitness

4.7
4.7 Based on 201 reviews

We provide a wide variety of fitness courses from personal training qualifications and fitness instructor courses to group exercises course and additional CPD courses for fitness professionals....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Damien M.
Best to avoid the distance learning option.

As someone who is based abroad, I chose to do the virtual/distance learning option. The course content was good, and there was a lot of valuable information, if you're someone who is happy to learn by yourself (which I am). However, the issue that arises is the assessments. When you read the other reviews on those who chose the distance option, you will see that the majority of them say something along the lines of 'I was overwhelmed when I saw what was involved in the assessments, and so upgraded to the in-person/virtual option'. There's a reason for this. The distance assessment criteria is really difficult, as well as not very clear. For example, for the Gym Instructor qualification, you have to film in a commercial gym, with a group of people - so that's you, a cameraperson, plus multiple 'clients' to induct. This is just one of the multiple assessments and any failed assessment results in a steep fee, so it's likely to get expensive fast. Unfortunately, the inaccessibility of the distance assessments meant that I had to forfeit the course and lose the entirety of the money spent. One last point is, that during my course, I experienced some distressing health complications and investigations that took me away from my studies. I was denied any concession on the course extension fees, which is very expensive - around £300 per month. While I don't doubt that the course material is good, and the trainers seem great, I do feel that the business model for the distance option is built around getting you to upgrade, or continually spend more, whether it's through upselling to the in-person training or assessments, through failing complicated assessments or through extending the course dates. I'm sure some people have had a great experience with TrainFitness, but I, sadly, left with a bad taste in my mouth. I would loved to have received more compassion in extending my course, and the system of distance learning needs to be improved.

2
Date of experience: Dec 18, 2023

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • We provide a wide variety of fitness courses from personal training qualifications and fitness instructor courses to group exercises course and additional CPD courses for fitness professionals.

  • email info@train.fitness
  • call 02072929140
  • language https://train.fitness

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More