Scam! First they cheated me with the price. (Tripled it! For a single plastic card's translation...) Then they didn't even meet the deadline. In the end it turned out that they weren't even capable of what they had undertaken. For example, their work is not at all suitable for applying for a Dubai driving license with it. They do all this by confirming and approving everything on chat. (the customer service is not 0-24 either) beware of them!
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