transpact.com

4.3
4.3 Based on 48 reviews

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Donald Fisher
Think seriously before using

Seriously, don't bother unless you are an expert at writing legal conditions as they will just void your transactions. Mine was voided following being told to forward funds to which they charged a voiding fee to return. Not a lot of help is given on the site to write conditions which will be accepted.In answer to transpacts answer. One of the people was certainly not a fraudster. Following the first voided transpact no mention was made of the real reason why it was voided which made it very difficult to know what was really wrong. If I had been told that I needed to specify the item at that point it would have been a lot easier for all concerned.The second was voided following Transpact saying it had been accepted by the seller and led me through the payment to Transpact before telling me that it was again voided. Transpact even charged me then to send me my money back. Transpact say that they told me then to make a new Transpact to include the item details, they did not, they just told me that I can make another transpact using the money already sent to them.I take great exception to the intimation that one of the parties was "a fraudster" this is slander in my view. So, Transpact did not do it's job, it made a small profit from keeping part of the money sent in good faith.My name is not fake, it is a stage name of Equity which my Facebook account is under and having logged on here through Facebook that is the name that was given. If anyone wants to know my real name it is Colyn Vickers. What does that say about the review? It says it is fact. I really think Transpact needs to get it's customer service in order and stop making wild accusations before knowing the facts.Update. This reviewer will not be contacting transpact again to discuss anything, the damage has already been done due to the belligerent reply to a review and inaccurate accusations against a customer. I will never use or recommend Transpact again.

2
Date of experience: Apr 29, 2018

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