I had travelled down from west yorkshire to see my elderly brother, only to discover he had a house fire and had suffered a nervous breakdown. Consequently, he had been admitted to hospital. I arrived at Travellodge Caerphilly on 29/12/25 at 1.30am, I needed to stay until later that morning. I left at 11.45 am the same day 29/12/25 . Gareth had informed me the price was of £48.99. He insited on performing the transaction on a phone. He gave the impression of being very helpful. However as I was very tired I was not paying much attention. Several days later (5/1/260 whilst checking my bank statement, i discovered extra a CHARGE OF £57.00 from Travellodge. This was done without my knoweledge or consent. I now have my Bank involved for this fraudulent activity.
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