Terrible customer service, my flight was booked for today with Etihad, the 2nd of march which has been cancelled due to the issues in middle east. I’ve been trying to get through for the past 10 hours. The call line cuts automatically after an hour, no one picks up the phone. Terrible company do not trust
Update: Got through on the out of hours number provided, connected me to an agent he was of no help, told me to wait for the morning the customer service team will get back to me and he can’t help me with anything. Extremely disappointed.
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