Well, I booked a flight with TravelUp, but due to a booking details issue, I unfortunately had to cancel and re-book another flight, as advised by the travel consultant. I was advised that I would receive a refund in 3-5 business days, which I waited for, but there is still no refund. I have tried reaching the agency, but calls won't go through. @travelupcustomerservice, I would really appreciate a timely refund.
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