UPDATE: Two updates, actually: 1.) Once the memory foam insert fully decompressed, it was firm, so I no longer have concerns about that component. 2.) I heard from Treat a Dog customer service, and they offered to refund or replace the bed with another model bed from their inventory. So that was nice.I ordered the PupRug Faux Fur Memory Foam Bed (rectangle) and regret it. The product I received is not of the quality I expected from the product photos. The fur cover is stringy, not fluffy like the photos depict, and the “memory foam” filler is super thin and will provide little support. After opening the package (how else could I examine my purchase?), I contacted Treat a Dog to ask about returning it. And guess what? After opening the product they will not accept a return. So I am about to throw a brand new $119 substandard dog bed in the trash. So disappointed.
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