AVOID !!! paid for denplan for 5months and havent had my hygienist appt before being switched to maternity exemption and even trying to do that was difficult!. Been told i had to pay for hyginist even tho ive paid them 5 months direct debit and had no appointments. ive been chasing them since the start of jan 2026 to try and get a response to ensure that my hygienist appt is covered under denplan seen as theyve taken £100 off me and ive not recieved the service . no one ever responds to the emails, call the number they say theyll call you back but NOTHING. on your website it says you deal with complaints within 20 working days its been well over that . i was so happy with the service i recieved up until now absolute con artists now going through my bank to try and get my money back. maybe this review means i might actually get a response back or at least a refund !!!
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