Admin staff don’t seem to care.When ever you ring in regards to a query, no one ever seems to know anything and they are always like, “we will get someone to call you back” yet they never do.My partner has been trying to get on the nhs waiting list for months now, and everytime she enquires whether someone has finally looked into it, no one seems to have a clue.It makes the practice seem very unprofessional when their admin team just don’t know any of the answers and despite what they say, they obviously don’t note it down for a ring back.If you can find another practice then do so.
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