I purchased some vinyl plank from the Canning Vale store, however the information from the sales team was less than close to the process for installing, despite asking many questions about time to job and when we could expect to move furniture back. With what we thought to be right info we thought we were well prepared, not the case when the tradesmen arrived. They were great tradies and very accommodating but it was clear the sales team really didn't know what was happening, as if we had of been told we needed to vacate the premises we certainly would have!In desperation I called the Osborne Park office and spoke to some very helpful people who took on board my feedback and did exactly what they said they would. My faith in the company was restored, this was not the 1st time I have used Trevors in CV but the first time with vinyl plank. The tradesmen on every occasion have been amazing and we are super happy with the flooring and that this family owned business really is striving to provide great customer service...
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