We recently worked with Trevors Carpets to get floorboards. While we were happy with the floorboards the aggression from their accounts department was unacceptable. Due to unforeseen changes the bill had to be reissued. While we were waiting for the bill to be reissued for 3 days we were left threatening voicemail messages from their accounts department demanding payment. I called and notified our manager who apologised. The bill was reissued. We arranged payment one day later but received another threatening voice mail from their accounts team demanding that we pay and inferring that the matter had already been referred to a debt collector. The job is still not complete as we wait for skirting boards which we had been told we would not need. I find this behaviour completely abhorrent and am shocked that Trevors Carpets would treat their customers in this way. I will no longer be recommending Trevors Carpets due to this behaviour.
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