trilogy.com

2
2 Based on 13 reviews

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Michael Hernandez
So once again I used trilogy’s curbside…

So once again I used trilogy’s curbside pick up. the last time I used them I got the wrong order the wrong price and it took an hour or more for no reason and now I get the same guy who seems to always be out of it and when I ask about using my points for store credit he refuses to help me and when I explain to him that I would get a cheaper price if I used it he replied “idk sorry” mind you this was before I gave him my cash to pay. that’s terrible customer service and he made it seem like a chore as well saying I’d have to go back and change it to the original to use credit that’s your job why are making it seem like I’m the bad guy for asking never again with curbside next time I’m going in its a joke with curbside

3
Date of experience: Nov 03, 2025

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