trilogy.com

2
2 Based on 13 reviews

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MC30
Do not use this company!

Not recommend at all! They did the first part of the work, installing wardrobes pretty quickly, but after I had paid Chris the bulk of the payment as agreed after that, I couldn’t get him back to finish. I telephoned, texted and emailed him every day for almost a month and he only came back after I advised I had contacted and taken advice from Trading Standards.I asked him not to leave equipment at my house because there’s no room and he left 6ft pieces of wood the entire length of my stairs for weeks! He used to come to the house and avoid speaking to me after he had plonked himself in my neighbours garden while he had a smoke and she had quite rightly complained about him and I had to tell him not to do that! He also stopped the young apprentice helping out after he had been paid the large payment and it took Andy the fitter double the length of time to finish the job as he had no help at all! He had no time for me after I paid him his deposit and I spent the whole of the period from August when I paid the deposit to December 2022 when it was actually finished chasing him and trying to find out what was happening!I believe he was totally out of his depth regarding his other jobs and organising himself and without Andy to steer him, I would still be waiting for completion. I could go on with a catalogue of complaints but you can see why I would never ever use him again!

1
Date of experience: Dec 22, 2022

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