Firstly, the customer service has been faultless, from the advice when ordering my trionic velope, to the immediate response when, after daily use for over 5 years, I needed to order a new seat and basket. I have little to no balance, as well as difficulty walking. The velope has, and continues to be, an absolute life saver. It has given me continued independence, from grocery shopping, to showing off its all terrain capabilities while I'm out walking my dog. The latter, being the main reason that I need to replace the basket and seat cover!I have absolutely no hesitation in highly recommending Trionic.
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