We set one review with 5 stars. I'd like to give them more for follow up review. After getting the Trionic we decided that the quality of product needed a bag to protect it whilst it wasn't being used. So we ordered one.When it arrived there were no usage instructions. It looked complicated, so we phoned for help. Using the website we requested a call back. By the time I pressed the submit button the phone was ringing. Unbelievable. I asked about instructions, but unfortunately there were none. But never mind they said, we'll work something out. Within 1 hour we had an email with a full instruction video enclosed. Now that is service. I cannot praise this company highly enough. 5 stars is not enough.
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