We did a pleasant hike with you on Tenerife. Your guide was professional and told us many interesting things. Why am I then giving a bad review ? This is why. We bought a nature hike in the Masca valley. For some reasons you could not deliver that so instead you offered us a similar hike to the one we bought, hike in another gorge near the Masca. Instead however we got a totally different experience, including a hike through a banana plantation ending near Los Gigantes. Nice but not what we paid for. Just tell your customers what you are actually going to deliver and then you will get good reviews.
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