I previously worked with a representative, but since their departure, I’ve had to rely on online orders, leading to a noticeable decline in service. Now, when you place an order, you often wait several days for any updates. Sometimes, you even doubt whether you placed the order, but it shows up in your history. Eventually, you receive a dispatch notice, but delivery can take a week or longer. I've thought about ordering an extra supply to manage the slow online response, but I also wonder if I should look for alternatives, as this company seems to have outgrown its capabilities, leaving customers to bear the consequences.
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An established direct-to-your-door pet food delivery service. We deliver British-made natural, premium pet foods, ethically approved and of uncompromising quality. Everything we do is driven by our passion for pets. Trophy Pet Foods – Natural, ingredient-led, specially formulated with a wealth of key benefits.
