I visited this place at least four times; during the first three, I wasn't with my husband when he placed his orders, but I was for the last one. The concept is appealing, but the staff really needs better training in hygiene practices. There are typically two employees present: a cashier and a deli worker who alternate between taking orders and preparing food. Unfortunately, I noticed that handwashing is neglected after handling cash. I had to remind one staff member to wash his hands before preparing my order, which made me lose trust in their hygiene practices. I returned two more times with my husband, hoping for improvement, but encountered the same issues. Additionally, I observed staff handling ingredients without gloves, directly using their hands to put items into the blender. This poses a serious risk of passing on any illnesses, especially since these items are ready-to-eat. Franchise owners should really investigate the practices at their Orlando, Miami, and West Palm Beach locations.
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Tropical Smoothie Cafe, sometimes referred to as Tropical Smoothie, or TSC, is a restaurant franchise in the United States.