I’ve used this brand for years and have always enjoyed their products, but I felt it necessary to share my thoughts on the latest items. I purchased a holiday gift set, and the face wash has an overwhelmingly sweet scent. The balm was lumpy and unpleasant to use. It feels like the brand has lost its unique charm and is now producing more generic items, which may disappoint loyal customers who appreciated the beautifully designed products. The holiday items resembled cheaper options and had excessive plastic packaging.
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