the ordering process was very easy. when FedEx had the package that contained the Bedrug on the delivery truck it was sent back to the hub for damage to the box. I received it the next day.the box had been taped up the the bedrug itself was crumpled up and i guess shoved back in the "now repaired" container.there were no instructions and i piece of velcro that attached the bottom of the rug to the floor of the bed was missing.i called truckbedsupplies and customer service asked me to send pictures of the box, and the missing velcro piece which i did immediately.the vendor receives the same tracking info the customer does so a quick check from their end would of confirmed this.truckbedsupplies then bounced this over to Bedrug. said Bedrug needed more pictures!everyone deflected resposibility from one to another.not worth my time. went to Home Depot and spent $30.00 on a roll of velcro to get the install done.this could of all been prevented if the vendor or the manufacturer would of sent the one missing strip.
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TruckBedSupplies.com is a trusted online retailer specializing in high-quality truck bed accessories backed by fast shipping, expert support, and guaranteed vehicle fitment. We are an authorized dealer for top U.S.-made brands and committed to delivering a smooth, reliable buying experience for every truck owner.
