I ordered two David Yurman never been worn bracelets 0n April 10th for my wife's birthday and paid for these in full and expected to receive these in a week or so and got a package with the wrong items that were not even close to what I had ordered and they told me that someone had send my bracelets out to the wrong person and they were just waiting for them to return the items and they would overnight them to me as soon as possible and that I could keep the two small kids bracelets that they had sent me because they felt bad for making this mistake but I really wanted what I had ordered for me wife so I waited another two weeks and called the phone number listed on their website and was on hold for over an hour and eventually I sent Jeff an email asking him what was going on and he said they never got the bracelets back and were going to refund my money back and he said it would take a few days to show up on my credit card so I waited another week with nothing and send him another email and he said again the were working on it and I waited another tow weeks and sent another email and received nothing so I am getting my bank involved now and filing a charge with the Better Business Bureau to see if this speeds up the process and this is my first time ordering with this website and really wish I would have read the negative reviews and not just the positive so do yourself a favor and stay away from this company and only work with reliable businesses you can trust!
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