truefacet.com

3.9
3.9 Based on 201 reviews

Truefacet legacy...

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Maggie
POOR BUSINESS PRACTICES

I purchased a Citizen Nighthawk from true facet for $400. I had an issue within the timeline for warranty coverage, when I tried to send it in for repairs they lost the watch. I was given a store credit and I put in an order for 2 watches within the range of price. One of the watches did not ship because they sold the watch I ordered. So I have spent the last month emailing them to get them to complete the order and they will not respond, nor answer my calls. All I am asking for is a deisel watch that is available on their website.

1
Date of experience: May 29, 2021

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