Ordered a Cartier bracelet as a gift for my wife for Christmas. Ordered late not truefacet's fault. Was supposed to arrive 1/5 which I planned to just give her a card and image etc of the bracelet. Talked with support team at TrueFacet and explained my concern. They got the bracelet overnighted to their facility and then overnighted to me. They contacted me to let me know along the way I offered to cover the shipping expense and they said not to worry about it. Bracelet arrived with plenty of time. Honestly being in the retail industry I have to say that this level of service is rare anymore.Thank you for making this purchase so pleasant. Rob
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